You will be encouraged to take a close look at your company to evaluate where your business might be weak. Topics include: hiring practices, employee training, development and motivation, attaining peak performance, using outside resources, and effective delegation and time management.
Learn to maximize your customer reach and retention. Learn about setting your marketing goals, social media and online marketing, public relations and advertising strategies, event marketing, cause marketing, creating “Raving Fans,” and evaluating your business and teams.
Identify strategies to increase sales. We’ll discuss expanding your distribution channels, building and motivating your sales team, bench-marking, and evaluating your business needs, and how using a Customer Relationship Management (CRM) system can help you manage and retain customers.
Get a better understanding of financial concepts to help make better decisions. We will cover working with trusted advisors, using financial statements to manage your business, understanding and using financial ratios, managing risk, using cash flow forecasts, and funding your business’ growth.
Learn how to more effectively operate a profitable business. Topics include: operations and company goals; identifying, managing, and measuring critical operations; preparing for growth; Key Performance Indicators (KPIs), and dashboards.